Welcome to the Optima Help Desk

The Optima Helpdesk will be closed on Monday, January 19, 2026 in observance of the federal holiday.

All support tickets submitted will be answered in the order they were received when we returned to the office on Tuesday.

Problems logging into Optima?

Please do not submit a Help Ticket.

Read the appropriate FAQ article and if problems persist then contact your program.

Only your local program can help with user names, password resets and sending the password reset email.