Welcome to the Optima Help Desk


Problems logging into Optima?

Please do not submit a Help Ticket. Contact your program immediately!

Only your local program can help with user names, password resets and sending the password reset email.


Please note:

The Optima Support Desk will be CLOSED on Monday October 13, 2025 for the Federal Holiday.

All support tickets submitted will be entered in the order received when we returned to the office on Tuesday.