Welcome to the Optima Help Desk

Please note:

The Optima Help Desk will be CLOSED starting  Friday, July 4, 2025 in observance of the federal holiday. All tickets submitted. will be answered in the order received when we return to the office on Monday, July 7, 2025.


Problems logging into Optima?

Please do not submit a Help Ticket. Contact your program immediately!

Only your local program can help with user names, password resets and sending the password reset email.